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News and Notes

Monday, June 8th, 2009

WIRELESS INTERNET INSTALLATION

The Association Office established a meeting last Tuesday June 2nd with the Project Manager over Tidewater's project to discuss all signal issues and receive an update on their recent research and solutions to some of the limited or no signals in some of the units.  The company had viewed the entire Tidewater network signal issues based upon ongoing testing during the last few weeks.  The solution is to more than double the Access Points (AP) on each floor going to nine AP vs. the existing four AP on each floor.  These will be staggered with the existing AP to provide a greater signal radius.  Also, they are installing new fiber optical transponders in the "L" Units long hallway off the corridor floors to achieve greater signal bars.  The additional equipment installation started June 3rd on the 30th floor and will work downward to ground level.  The project manager shared the new equipment blue print and schedule.  Their goal is to complete the additional installation by June 15th by completing one to five floors daily. The signals are not expected to be available on unit balconies; however, based upon location, several balcony units most likely may receive the signal. 

FYI, some laptop brands cannot log-on to wireless networks unless the user turns off their firewall.  ACER Models sold by Wal-Mart is one of those brands.  DELL AND HP models do not have this issue.  Wireless Company networks do not have firewalls; therefore, it is important for each laptop user to use their own firewall software for protection against a computer virus.

Owners and guests currently have two options to receive wireless service in the common elements of the property.  Xiocom Wireless Company and ResortQuest signals are both live and available. 

FEMA NEW FLOOD ZONE

The new flood map for Panama City Beach became effective Saturday, June 6, 2009.  The Association has an unofficial report that the buildings located in the V Zone along the beach will be rezoned in the X Zone.  This is excellent news for the Association’s flood insurance policy as the rezoning would decrease the annual premium by 85% to 90% of the current premium.  The way the line is drawn for the VE Zone, it appears that most buildings are landward of the VE Zone and not within the boundaries of the VE Zone.

FOOD AND BEVERAGE

The Endless Summer Grill (RESTAURANT), Gift Shoppe and Tiki Bar are open daily to serve owners and guests.  Please dine in or out with your in-house team during your next visit and be sure to ask your unit visitors and family to support these amenities operated by Jay and Jerry Frisard.  The Café to be located in the Health Bar Commercial Unit is still under planning and is expected to open at a later date.  The take out food and beverage service telephone number is 850-234-0276

UNIT ASSESSMENT COLLECTION POLICY

Please read this section carefully and save for future references. 

The Association mailed an update to all owners on January 23, 2009.  Paragraph five provided owner’s information on the Assessment Fees Collection Policy.  The economy and downturn in the real estate markets has caused coastline condominium associations unit assessment fees delinquency rates to escalate. This has caused major shrinkage in the number of lenders nationwide (around five) who now will approve re-financing for owners and offer condo mortgage loans to new buyers.  The lenders are taking a close look at the delinquency numbers within each association that the condo loan application is located.  The mortgage lenders current policy is to not provide financing to units within an association if the total number of units 90 days or more delinquency ratio is 25% or more.  Tidewater Beach currently is in good shape and not anywhere near this number.   

Unit Assessment Fees are due on the first day of each quarter and the payment must be received in the office of the Association by the 10th day of the month following the first day of the quarter.  Those payments received after the 10th will be assessed an 18.00% late fee from the first day of the quarter.  Owners whose payment were not been received by the 10th will be mailed a NOTICE from the Association on the 11th day of the month asking that owner to please remit payment before 30 days from the date of the quarterly invoice to avoid the unit account being turned over to the Association Attorney for legal collections.  Once this occurs, the unit owner becomes responsible for the assessment fee, late interest fee, legal fee, lien & court cost fees and possibly other costs that may be incurred.

Payments received will first be applied to late interest fees, legal fees and recording fees with the remaining funds applied against the assessment fee invoice.  The Association normally applies a payment to the oldest invoice outstanding. 

In the event a lien is filed, it will be recorded in Bay County, FL, the entire State of Florida plus the county and state where the unit owner resides if outside the State of Florida. 

The Florida Statues and Tidewater Beach Condominium Documents states an owner is responsible for payment of the unit assessment fee regardless of if the Association sends Notice (Invoice) or not.  If no notice is provided then the owner may assume the quarterly assessment fee is the same as the last quarter and remit same.  In this case, the Association would bill the unit owner for additional amount due.          

The Accounts Payables and Receivables are handled by the HOA Central Office located in Fort Walton Beach.  Last December, the Association changed its policy from mailing out quarterly invoices and statements to a new coupon book format.  Colonial Bank mailed each unit owner a cover letter with the unit’s four (4) quarterly coupons for fiscal year 2009.  Each coupon has the unit number, amount of assessment fee due, due date and a new mailing address (lockbox) to mail your check and coupon.  The administrative assistant handling Tidewater Beach is Belinda Atherton.  Her contact information is

(850) 301-3448 Telephone

(850) 243-0532 Fax

batherton@resortquest.com (E-Mail Address)

Like any corporation, the Association has expenses and must have enough cash to pay for these expenses.  The Association gets its funds from the regular and special assessments.  The failure of unit owners to timely pay as required causes the Association cash flow problems and also cause the Association to incur additional costs, which hurt all of the members of the Association.

The Developer continues to work on a solution for water leaks caused by certain heavy rains and storms in various unit stacks.  Mike Henry acting as the developer representative has emailed all owners who experienced leakage such as in the bay window stacks.  Walton Construction Company, Inc. and its sub-contractors are legally responsible for the repairs.  The developer has repeatedly pressed the contractor to complete the repairs for all units.  The Association also has asked the developer to get the repaired done and also filed a property insurance claim on the leaks as a backup to the contractor performance.   

OTHER NEWS

Robin Eldridge, Administrative Assistant working with me in the Association Office was out earlier this year for several weeks due to health issues.  She was feeling great and returned to work a few weeks ago but has experienced a setback in her recovery and may or may not be in the office during the next few weeks.  Tracy Macon is a Kelly Services temp employee currently working in the office during limited hours and will handle your requests if Robin is not available. We have set up a new email address for her as we cannot access Robin’s email account.  The HOA email address is tdwhoa@resortquest.com.  Those of you who email Robin may want to send a copy to Tracy and me.    

Our office and other staff members continue to receive wonderful comments on the overall image and clean condition of the property.  Mr. Bugajsui, a guest last week of the property took time to come in the office and let us know he has been staying in condos regularly during the last 25 years and has never experienced the high level of cleanness and property maintenance.  He also was very complementary of the entire staff.  This same message is being received weekly from other guests and many of you owners.  On behalf of the staff-THANK-YOU.

OWNERS NON-BINDING SURVEY 

The survey was completed May 15, 2009.  The owner participation was outstanding with a 72.3% (344 units) response of non-developer owned units.   The Board of Directors received a copy earlier and the survey will be placed on a future board agenda to view and discuss. We appreciate your response and time on this survey.

NOTE: If the Association amends the current pet policy, all existing owners with pets will be "grandfathered" in.

Friday, April 10th, 2009

NEW AMENITIES NOW OPERATING AND TRAFFIC PATTERN CHANGES

A new amenity has been added to the mix at Tidewater Beach, as well as a long anticipated amenity beginning operation. A new ATM Machine was installed today and is now in operation. The machine is located in the ground floor main lobby on the southwest wall under the TV. The HOA entered into a lease agreement with this vendor and does not have any expense including maintenance, but will receive $0.50 per transaction. The TIKI HUT next to the eastside pool was opened today by the Frisard Group and the HOA will be the landlord. They received their beer and wine license the first part of this week.

The Association changed the incoming traffic pattern to a one lane entrance today with the Security Podium and Guard(s) moving from the ground lobby to under the portico to better control the incoming traffic. This weekend is a trial run to get ready for the mass check-in on 4/16 and check-out on 4/20. The agent will ask each driver if they are checking and or out and if checking into RQ Rentals then will suggest that one member of their party to depart vehicle and enter lobby to check in & inform the driver to park in the garage. Those checking in through another rental management company will be asked to drive directly to the garage. All parties will load and unload luggage, etc from the garage except elderly and/or handicapped persons will be allowed to park and load or unload from under the portico in the designed spaces.

Monday, March 16th, 2009

CONDOMINIUM UNIT’S HVAC OUT OF WARRANTY

There is no more warranty on the tenant units at Tidewater. In order for Comfort Systems to send a tech, they will need to have a credit card number for payment from the owner before a tech can be sent. They take Visa and Mastercard and their contact information can be located in the owners handbook.

Monday, March 02, 2009

MEMO TO TIDEWATER BEACH OWNERS


This message provides you with an update on several ongoing services at Tidewater Beach.

It's that time-SPRING BREAK IS HERE READY OR NOT. The Association has scheduled some extra security agents in addition to the current 24/7 agents. The Developer is currently having their vendor install security cameras in the parking garage and condominium building. The Association will be able to view all these camera sites 24/7 live plus the cameras will record to several DVD Players whereas an internal search may be performed on any incidents that may occur provided it is reported within a few days after the incident.

BEACH SERVICES: This service started Sunday, March 1, 2009 with Panama Beach Service.

GROCERY CARTS: Twelve (12) new blue grocery carts with the Tidewater Logo were placed into service by our maintenance team. They will have return stations on ground and third level and should provide additional transportation of groceries, etc for owners and guests.

FOOD AND BEVERAGES AMENITIES: The Endless Summer Grill (Restaurant) located on 1st floor is expected to open no later than the middle of March 2009. They are getting the final health inspection the first of this week and should receive delivery of their tables, chairs around March 10th. The Grill is expected to open first followed by the Endless Summer Cafe (located adjacent to the Fitness Center), Tiki Hut and Gift Shoppe. Everything except the Grill is located on ground level. They have received verbal approval on their liquor license and upon written confirmation will order and set up their inventory. The grill will be full service adult beverages while the Tiki Hut and Cafe will be under a different license and will serve tropical drinks. Everyone is getting exciting about the onsite facilities. The Endless Summer Grill looks wonderful and we expect a great level of service.Please help promote these amenities as they will need owners, rental guests and the staff to help them achieve a successful operation.

INDOOR POOL, FITNESS & SPA CENTER AND OWNERS LOUNGE KEYLESS ENTRY LOCKING SYSTEM:
The Association changed the entrance locking system to these three locations and placed the keyless entry locks into operation earlier last week. Everyone should have their codes for owners and guests. The guest code was recently changed again about 10 days ago as required by the vendor. Each owner was assigned their unit owner code to the Owners Lounge and should not give it out to anyone else. The Association policy is only owners can enter and use this commercial unit. Of course you may bring their personal guests. Rental guests may not use the owners lounge. Owners should contact the Association Office or see Security if they need
assistance with any of the codes.

The Indoor Pool and Fitness Center Roman Spa's new keyless entry will provide the property with better safety to prevent children from entering these facilities. Also, these doors still will be locked down by the Association's computer at closing time and none of the codes will work or allow entrance. If individuals are inside at closing, they still will be able to exit.

The Developer has placed chairs in both Ladies and Men’s Steam Rooms. The Association is adding benches and hopefully lockers for this area and shower curtains for the shower stalls.

PROPERTY ID TAGS FOR PROPERTY AMENITIES:

2009 Garage Parking Passes were ordered and received with the cost paid by The Endless Summer F&B team with their advertising on the rear lower section The HOA office and Security have these passes to distribute as needed.

Owner’s Pet Tags are in the Association office for owners to obtain for their pets. The pet tag should be worn by their pet during their stay at the property. Also, the Association has started a Pet Data Base and is asking unit owners to provide pictures of their pet(s) and the pet’s name.

New property ID Bracelets will be used this year. They have the Tidewater logo plastic medallion. Each unit will receive six (6) bracelets at no-charge and additional bracelets may be purchased at a cost of $5.00 each. Both owners and guests will use the same unit bracelets. The Association office is waiting on the overdue delivery. Owners that rent their unit themselves and rental management companies may pick up these bracelets for their units.

WIRELESS INTERNET:

Xiocom Wireless Company is the vendor and has almost completed the installation with plans to go "live" the middle of this week with WI-FI HOT-ZONE service in all sold and closed condominium units plus all common elements such as East Pool, West Pool, Indoor Pool, Fitness & Spa Center, Grill and Cafe, Lobbies, Pedestrian Walkover, Parking Garage and Conference Center. The service will be free to all unit owners and rental guests as the cost is paid for by each unit owner in their unit's assessment fees. As units are sold and closed, the Association will add the sold unit to the list for wireless.

At the initial start up date and immediate future the vendor will not require a unit User Name and Password to access the Xiocom wireless network; therefore, an individual with a laptop should be able to click on their Internet Explorer and may view one or more Wireless Vendors. They should click on XIOCOM WIRELESS which will highlight it and follow instructions to go "live" and surf the net. Later on down the road, the vendor may decide to assign each unit a User Name and Password. The Association will provide you with this information if the access entrance is changed by the vendor.

Xiocom is upgrading its Panama City Beach wireless services and is currently performing core network maintenance that will enhance their services and Tidewater will be one of the recipients of this upgrade. Xiocom needs about 30 days to get any black spots corrected (where their service signal may not be picking up adequately) and wants all of us to understand they will not sign off on their optimum level of service until they complete their installation project.

I hope this assists each of you with additional information for your unit planning.

Regards,

Charles E. Martin
Owner's Association Manager

General Information

Homeowners Association
Charles Martin is the Homeowner Association Manager and can be reached at 850-636-8010. All HOA related questions should be directed to Charles. Click here to view the owners welcome letter.
Furniture Delivery
After closing, new unit owners will need to coordinate furniture delivery times with Robin Eldridge at 850-636-8010.
Utility Transfer
All new unit owners will need to have utilities transferred. Important numbers are as follows:
Electricity: Gulf Power 800-225-5797
Phone: AT&T  866-620-6000  Each owner must establish their own account with a long-distance block.
Cable:  800-COMCAST Basic cable is paid through the HOA. Premium channels and HD is extra.
Rental Management Program
ResortQuest Vacation Home Network will be sending out packages to all original buyers with information  to set their unit up on the Rental Program.  Jill Barnett is the Homeowner Relations Representative and can be reached at (850) 636-8007.  They will be providing furnishing standards and rental agreements.   
Insurance
The Master Insurance Policy is handled by Brian B. Squire of Whitney Insurance Agency, located at 2000 Ninety Eight Palms Blvd Destin, FL 32541. The contact numbers for Brian are (O) 850-269-3623,(F) 850-269-3622, and Toll free 877-269-3643. He will be happy to discuss the buyer's needs for contents and liability coverage.

 

 

 
16819 Front Beach Road
Panama City Beach, FL 32413  
 Office: 850-234-9645  
Fax: 850-234-9629  

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